A new wave of trends have been slowly emerging, but some recurring themes are likely to contribute to the new Human Resources landscape.
1: The changing role of the CHRO – Numerical reasoning and fiscal responsibility have become a more desired asset than just people skills. Statistical expertise has become the newest most valued asset in a major HR role.
2: A focus on branding and the employee experience – Branding has become synonymous with the employee lifecycle. They are now intertwined and reflect one another.
3: Upskilling and the new talent pipeline – May we suggest outsourcing certain functions that may be suffering? (wink* wink*)
4: Fighting harassment and improving inclusion – Psychological safety has become paramount.
5: Sexual orientation protections – The end goal, a harassment-free workplace. Problem: what constitutes harassment? It’s still subjective per case.
6: Worker compensation and classification – The pay transparency movement got a big boost when Google announced that it would begin displaying salary info next to job postings. New salary history bans put in place by various state and local governments just may push that initiative forward, too.
7: State and local laws – Because of the lack of federal activity, state and local governments have started to step into the breach.
8: Personalization of benefits delivery and communication – Industry-wide explosion of interaction-focused, on-demand apps for personal health, wellness programs, personal finance and among others. Now the goal is to take that user experience and make it even more personal.
9: Ballooning employee debt and a focus on financial wellness education – It’s good to seek out young talent, but you won’t have the full attention (in recruiting or in the workplace) of millennial and Generation Z workers if you ignore their financial wellness. Student debt is higher than it has ever been today among US workers at 1.4 trillion. Student loan repayment benefits programs will skyrocket if the bill gets passed.
10: Consolidation of vendors, retailers, and healthcare insurers – We could see growth focused more on consolidation, rather than expansion regarding Human Resources, mobile, and consumer-facing technologies.
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